How MSPs Can Provide CAIO and AI Enablement as a Service
About this session
About this session
You'll leave with a concrete plan for packaging Chief AI Officer (CAIO) and AI enablement services your MSP can sell next quarter — without hiring a data scientist or rebuilding your stack.
We'll cover:
- The margin threat: where AI is quietly compressing MSP revenue, and which lines are most exposed
- Service design: what a CAIO-as-a-Service engagement actually includes — discovery, governance, roadmap, and enablement
- Pricing and packaging: fixed-fee assessments, monthly retainers, and how to position against in-house hires
- Delivery playbook: the tools, SOPs, and deliverables your existing team can run with light training
- First 90 days: how to land your first three clients and turn one pilot into a repeatable offer
Built for MSP owners, vCIOs, and service managers who want to move from reactive support to strategic AI advisory, and charge accordingly.
Your speaker
Speaker
Civic Dialog is a Western New York consultancy that helps operators — including MSPs, professional services firms, and small manufacturers — adopt AI and automation without the hype cycle. The team works directly with owners and service managers to design offerings, build internal playbooks, and train staff on practical AI workflows. Engagements focus on what ships: documented SOPs, pricing models, and delivery kits that a standard MSP team can execute. The session draws on hands-on work packaging AI advisory services for channel partners across the Northeast.
Want hands-on help, not just a webinar?
Our cohort programs turn ideas from webinars like this one into shipped work. Three months, structured, measurable.
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